Please note: this is NOT the clothing company womanwithin.com and we are unable to help their customers. Please go to their website for support to return an item to them.
How To Return An Item to Woman Within UK
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email info@womanwithin.org.uk to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Woman Within UK
42 Prospect Street, Caversham, RG4 8JL
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Some items cannot be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or colour. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card)
Cheque
PayPal
Bank transfer
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.
Mailing Address For Cheque refund or request for bank transfer credit
Woman Within UK
42 Prospect Street, Caversham, RG4 8JL
Shipping Policy
Turnaround
All orders are shipped within 28 days
Carriers
We use the following carrier to deliver our orders: Royal Mail
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class Royal Mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
